Please Note: This article is written for users of the following Microsoft Word versions: 2007, 2010, 2013, and 2016.
Tried non-letter characters such as bulleted lists to ensure it wasn't a sudden issue with compatibility (figured it was worth a shot) 5. Not sure how relevant that is but its there just as a solid line.
Tried copying and pasting both sentences and pictures from other sources into the document. Try deleting the from the user's profile, copy one over from a working system.